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Refund Policy

Last updated: 12 July 2026  ·  v1.0  ·  Effective from: 12 Jul 2026

This Refund Policy ("Policy") is published by MurliGanj Local Store ("Platform", "we", "us", or "our") and is applicable to every user of our website, mobile applications, and related services. By accessing or using the Platform, you acknowledge that you have read, understood, and agreed to this Policy.

1. Overview

This Policy explains how MurliGanj Local Store operates, the rights and responsibilities of users, and the boundaries within which the Platform may be used. It is designed to keep the marketplace fair, transparent, and safe for customers, vendors, riders, and administrators.

2. Scope & Applicability

This Policy applies to all visitors, registered customers, vendors, delivery partners, and any other party interacting with the Platform. In case of any conflict between this Policy and any other communication, this Policy shall prevail to the extent of the inconsistency.

3. Your Responsibilities

You agree to provide accurate information, comply with applicable laws, and use the Platform only for lawful purposes. You are solely responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.

4. Platform Rights & Disclaimers

MurliGanj Local Store reserves the right to modify, suspend, or terminate any service or account at its sole discretion where there is a breach of this Policy, suspected fraud, or a regulatory requirement. The Platform is provided on an "as is" and "as available" basis without warranties of any kind.

5. Changes to this Policy

We may revise this Policy from time to time. Material changes will be communicated through the Platform, and continued use after such changes constitutes acceptance of the updated Policy.

6. Governing Law

This Policy shall be governed by and construed in accordance with the laws of India, and the courts at Madhepura, Bihar shall have exclusive jurisdiction.

7. Contact

For any questions about this Policy, please contact our support team through the Help Center or write to us using the details published on the Contact Us page.

This is a boilerplate policy generated for MurliGanj Local Store. Please review and customise it with your final legal wording before relying on it.